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How much do you charge for shipping?
We charge a flat $5.99 for Standard Shipping on any sized order. For shipping within the US and is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page. We ship via USPS or UPS at our discretion and will select the most economical shipping option. Unlike most other online retailers, we do not charge more for shipping to Hawaii or Alaska addresses for standard sized orders. Shipping to Hawaii & Alaska may be higher for oversized items like the larger cat scratcher designs and will be noted in the listing.
Standard Shipping for all in-stock items generally takes 4-7 business days for delivery from the time you order. For items that are back-ordered, we will contact you with an estimated time frame that the item will be back in stock so that you can decide if you would like to wait for it or not. For some of our larger items, we may have the manufacturer ship the item to you directly. In these cases, delivery times will vary.
Expedited shipping is available for an additional charge and generally takes 3-4 business days for delivery from the time you place your order. We use USPS Priority and Express Mail, UPS or Fedex at our discretion. Please note that Expedited shipping to P.O. Boxes is limited to USPS Priority Mail and Expedited shipping to FPO/APO may not be available. For some of our larger items, we may have the manufacturer ship the item to you directly. In these instances Expedited Shipping may not be available and we will refund the excess shipping amount paid as well as work with the manufacturer to ensure that your purchases are shipped in the most expedient method possible.
We ship to most foreign countries via US Postal Service International Mail. We ship to Canada via US Postal Service International Mail or UPS Canada Saver. Please contact us at firstname.lastname@example.org if you would like a customized quote for international delivery. Please provide us with a list of items you are interested in buying along with the shipping address and country that you would like the international delivery quote for. Note: Any foreign customs duties are the responsibility of the purchaser and some of our products (Antler Chews, Kitty Grass Seeds, Meat-based Dog Treats, etc.) cannot be shipped internationally.